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Privacy and cookie statement Csign Sports

20 february 2022

Your privacy is very important to Csign Sports We therefore comply with the relevant laws and regulations on privacy, including the General Data Protection. This means that we:

• Clearly define our purposes before we process your personal data through this privacy statement;
• Store as little personal data as possible and only the data necessary for our purposes.
• Explicitly request permission for the processing of your personal data, should consent be required.
• Take necessary security measures to protect your personal data. We also impose these obligations on parties who process personal data on our behalf.
• Respect your rights, such as the right of access, correction or deletion of your personal data processed by us.

Your information is safe with us and we will always use it properly. In this privacy statement we explain what we do with your information on the website www.csignsports.com. If you have any questions or want to know exactly what we keep about you, please contact Csign Sports.

Contact form

With the contact form you can ask us questions or make inquiries. We will use your e-mail address, ip-address, naw-data and company name. We have a legitimate interest in this. We will keep this information until we are sure that you are satisfied with our response and the contact has been processed. This way we can easily retrieve the information in case of follow-up questions. It also allows us to train our customer service to become even better.

Advertisting

We would like to send you advertisements about offers and new products or services. We do this:

• by email
• by social media
• by phone
• by post

You can protest against this advertising at any time. Each email contains an unsubscribe link. You can block us or use the unsubscribe option. You can indicate this when you receive a call

Location information

Sometimes it is necessary for our website www.csignsports.com to find out where you are. We then ask separately if we can know this and only if you then give permission, we get this information.

For this service we use the navigation and location software on your phone, tablet or computer. We have no control over what the makers of this software (such as Google or Apple) do with it. So always read their privacy statements as well.

Provision to other companies or institutions

Data will only be shared with partners to the extent necessary for the proper execution of an order. Your personal data will not be provided to other companies or institutions under any other circumstances, except if we are legally obliged to do so (for example, if the police so requires in the event of a suspicion of a crime).

Cookies

Our website uses cookies. Cookies are small files in which we can store information so that you do not have to fill them in all the time. But we can also see that you are visiting us again.

When you visit our website for the first time, we display a message explaining about cookies. We will ask for your consent to the use of these cookies.

You can disable cookies through your browser, but some things on our website may not work properly.

Google Analytics

We use Google Analytics to keep track of how visitors use our website. We have concluded a processing agreement with Google. This contains strict agreements about what they are allowed to keep track of. We have not allowed Google to use the obtained Analytics information for other Google services and we let Google anonymize the IP addresses.

Security

Security of personal data is very important to us. We ensure that your data is properly secured with us. We always adjust the security and pay close attention to what can go wrong.

Changes to this privacy statement

When our website changes, we must of course also change the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to notify you of any changes.

If you have any questions or want to know what personal information we have about you, you can always contact us. See the contact details below.

You have the following rights:

• Right of access: You have the right to access the personal data we process about you.
• Right of rectification: You have the right to correct or supplement the personal data we process about you if it is inaccurate or incomplete.
• Right of Objection: You have the right to object to the processing of your personal data and to direct marketing.
• Right of deletion: you can request us to delete your personal data.
• Right of data transfer: if technically possible, you have the right to have the personal data we process about you transferred to a third party.
• Right to restrict processing: in some cases, you may request that we limit (temporarily or permanently) the processing of your personal data, which means that we will process less of your data.

With your request, we may ask you to identify yourself by providing us with valid proof of identity, to ensure that you have the correct information. It is important that you protect your BSN and passport photo

Basically, we will comply with your request within 30 days.. However, this period may be extended for reasons related to the specific rights of the persons involved or the complexity of the request. If we extend this period, we will inform you in a timely manner.

Filling a complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisor. This is called the Personal Data Authority.

Contact details

Csign Sports
Bonksel 1
5721 TP Asten
Tel. +31 (0)493-696723
E-mail: info@csignsports.com