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Csignsports logically does its utmost to deliver all hockey sticks and gear in top condition. However, it can sometimes happen that an order is damaged during transport or that an item contains a manufacturing defect. You can then claim under warranty. You have a standard manufacturer’s warranty of 3 months on the items supplied by Csignsports. If the defect falls within the manufacturer’s warranty, you will receive a new item free of charge.

What are manufacturing defects? It concerns a manufacturing defect if the defect is not caused by:

  • wrong use
  • wear and tear
  • no or poor maintenance.

It can happen that a fanatic hockey player wears out several hockey sticks per season. At Csignsports we immediately see whether it is a manufacturing defect or incorrect use.


It can always happen that something does not go quite as planned. We recommend that you first notify us of any complaints by emailing Our employees will deal with the complaint and will contact you as soon as possible to discuss the situation and complaint. We will process your complaint as soon as possible in order to quickly find a suitable solution.