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Do you want to exchange your order? That’s no problem at all. You can contact at any time.

  • You do, however, bear the costs for returning the product.
  • After receipt we will send the new item to you free of charge.
  • We only exchange undamaged, unworn and clean products.

Reflection period & returns

It may happen that you want to return an order because you do not like the product or there is another reason why you would not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason. The full purchase amount will be credited. Costs for returns are for you as the sender.


Products that have to be returned must meet the following conditions. If these do not comply, Csign has the right to keep the returns from depreciation to settle the initial purchase price:

  • Within the cooling-off period of 14 days after receipt, you indicate that you want to return the order. This can be done by sending an email to
  • The items are used complete, unused and undamaged in the original packaging.
  • The original packaging must be returned as complete and neat as possible. This includes: no stickers of tape on the original packaging. Writing on the original packaging is also not allowed.

Return address

Csign BV
Bonksel 1
5721 TP Asten (Netherlands)